Information Management Journey

FNDHO provides customized service pathways for First Nation Health Services to engage in digital health advancement and/or transformation: from foundational education and capacity building through to enhanced privacy and security, digital health solution implementation and optimization.

FNDHO will expand and enhance service offerings based on the needs of First Nation Health Services and their respective communities, clients, and partners.

A. Digital Health Navigation Information Management Foundation

Education, promotion, and knowledge sharing for First Nation Health Services and First Nations and leadership regarding digital health concepts, options, pathways, benefits, challenges, resources and capacity requirements
Capacity building, skill enhancement, mentorship and professional development for staff and supporting resources to adopt, sustain and enhance digital health foundations and solutions

B. Digital Health Information Management Exploration

Exploration and analysis of information needs, workflows, and system requirements
Options analysis and gap-fit analysis
Opportunities for meaningful change/improvement, partner engagements and initiative alignment

C. Digital Health Information Management Advancement/Transformation

Solution pathways selection and detailed First Nation Health Service specific implementation plans
Customized privacy and security policies and procedures
Staff and Privacy Officer training
Digital health program workflows
Partner collaboration to develop relationships, information sharing agreements, integration opportunities, initiative alignment
Organizational readiness and technical preparedness

D. Digital Health Information Management Solution Implementation

Solution implementation support (supplemental to that provided by digital health tool vendors)

E. Digital Health Information Management Optimization

Digital health program workflow enhancement
Health information integrity and use improvements through data quality reporting, audits, system use analysis, and standards implementation
Digital health solution adoption/use expansion for additional functionality, programs, users and integrations
Privacy and security policies, procedures, and best practices reinforcement following solution implementation
System integration and information sharing models refinement

F. Digital Health Information Management Sustainment

Solution upgrades, releases and bug fix support (in coordination with vendor support/helpdesk services)
Requirements definition for solution enhancements
Utilization of emerging and upgraded technologies and facilities
Ongoing privacy and security guidance, support, and training
Continuity of digital health information management functions for staff

G. Digital Health Information Management Enhancement/Evolution

Digital health workflow expansion for new programs and program enhancements
New system integration pathway development
New initiative engagement and alignment support
New partner relationship support
New legislative requirements and wise or best practices integration for privacy and security, clinical processes, program service delivery and reporting
Emerging digital health solutions and technology